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Adam Side Effect
February 28th, 2007 02:58 AM
February 27, 2007 Side Effect


I'm pretty sure I know the answer to this one.

It involves a side-effect of not supplying a particular ratchet rebuild kit any more.

The more common Craftsman flex-head ratchet returns are the cousins of the older long-levered Craftsman ratchets; the dual-crescent selector ratchets.

Long before the long-levered ratchet rebuild kits were discontinued (less than a year ago), the dual-crescent selector equipped rebuild kits were discontinued.

ANYONE bringing in either a 3/8 or 1/2 inch drive flex-head Craftsman ratchet has to be traded to an equivalent "teardrop" flex-head ratchet.

This sucks up all rebuilds AND new ratchets allocated to a store's stockable Balance On Hand allowance.

The stores can literally not keep up with the now well aged older 1/2 inch flex-head returns.

And, although as a Sears PMT I can rebuild ANY teardrop flex-head that comes my way, the 1/2 inch models are exchanged faster than a rebuildable "teardrop" is returned.

A return of an older model flex-head simply depletes the store's exchangeable inventory count.

The same thing is happening now with the 1/2 inch drive teardrop standard ratchets.

Each long-levered ratchet equivalent (1/2 inch rebuild kits are exhausted) exchange reduces the exchangeable ratchet inventory by one.

If a ratchet that has been abused (hammered, rusted, bent) or engraved is exchanged, the available blank count also decrements by the one returned to the blast furnace ratchet.

I currently have a pad of eight standard teardrop ratchets and two 1/2 inch flex-head teardrop ratchets.

I can not use salvaged parts as "rebuilds".

The parts are kept as Customer Service items, for Customer heirloom ratchet "restorations".

The 3/8 inch flex-head ratchets are not currently a problem.
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