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| Greg Baker | January 23rd, 2004 01:16 PM As noted earlier, I bought the Craftsman 15" lathe about a year ago. I had problems with the original lathe. The motor died within a couple of months. Sears did replace it, though I was without a lathe for several weeks. On a whim, when I got the new one, I bought the service contract. I hadn't done much turning in the past several months and now the replacement lathe has failed. At low speeds, it won't turn at all and higher speeds are definitely lower than expected. I called the support number and was told that I would have to take the lathe to a service center. After arguing for a while, I got the operator to agree that I had paid for service in my shop. I had to schedule a half day off of work to get this done and I'm not real happy about it. They're coming next week to fix it and I sure hope they get it fixed. After a year, I have to say that I'm not happy that this lathe has failed twice. Perhaps I've been unlucky, but it sounds like others are having problems. If this lathe fails for a third time, I'm going to try to get my money back. |
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