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| Joe |  SearsFebruary 7th, 2006 12:28 PM Yup, Mike was great. I remember I wanted a two drawer middle toolchest on sale. Mike didn't have it, but offered the three drawer unit (65120) for the same price, plus a discount. I think I paid $60 a chest, I got three of them that day. I believe they were $120 each at one point. WOW. I had to return one as it was damaged out of the box and the drawer jammed a bit. I almost thought about buying it back discounted...... I never had a problem with dealing with Mike after he saw my side a few times with corporate Sears. I always took the time to compliment him with Sears. A couple of times, I showed him the e-mail from Sears acknowledging my reply. He said to me, "I'm just doing my job......" I'd like to buy up some of those returns that they get. I'd bet I can get some of them going with little effort... |
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