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| Author | Subject/Content |
| Joe | May 5th, 2006 09:17 AM Yea, but even at half price, it will cost more to buy the 16 piece set on sale and make it 24 pieces :). I'll work something out on this ;). |
| deaf auto tech | May 9th, 2006 11:37 PM hi, did you bought 16 pieces 3/4" drive set? it is good deal for me buy but i already bought it in few years ago as i was worked on heavy duty trucks in independent shop before switch to new vehicles dealership for reasons. |
| Joe | May 10th, 2006 09:10 AM Nah, I want the full 24 piece set. I'll find one, too expensive to buy the 16 piece set on sale and then make it 24 pieces by buying the individuals, even at half price. I'll get one ;). |
| Joe | May 13th, 2006 03:06 PM I might buy the 16 piece set and make a run for trying to get the other pieces to make a 24 piece set as time and the deals permit. The money is there, but I want to make the set my way :). I already have the 3/4 breaker bar (I think, I never used it. LOL). I got it at a swapmeet very reasonably, and I believe it is also brand new ;). |
| Joe | May 15th, 2006 07:46 AM Got the 16 piece set for $159.99 less $10 coupon my mother had with her!!! And, there's a $25 gift card coming my way, rebate gets mailed in today. All told, $125 for the set. I've seen them go on Ebay for much higher. I've got a "Want it Now" Post for the remaining sockets I need. The set includes the standard "Congrats" paperwork which has Danaher's customer service # on the paper if the customer has any questions. Appears my set was made in December 2003 (can't read the stamp....). Sears Hardware up by my sister had two in stock, I got one of 'em. That is a well stocked store. When you call up for a stock #, they do a physical check. I had the manager hold the price one day because I got the CC flyer late. I also picked up the #42711 green aviation snip I had the raincheck for 9.99 from the NY store. Jack: This store is MUCH better stocked than ours!!! Ours was out of #46304, I called them anyhow to check. So, the search goes on for the missing pieces. And yes, I had a #4431 3/4" drive flex handle new that I bought at a swapmeet a year or so ago. And, I surely didn't pay $52.99 like the store sells them for. LOL!!! (I think I paid $15 for it, and it's new). |
| Jack | May 15th, 2006 09:50 PM Hi Joe, Glad to hear you were able to locate the socket set! I had a funny situation recently, involving a 3/8 Craftsman standard socket set.I was doing some work on my son's '97 Maxima. When I went to use the 8mm socket, it wouldn't lock on to the ratchet.I tested the balance of the sockets from 9mm to 4mm with the same results. This was the first time I used any of the sockets in my set below the 10mm socket, which worked fine. I brought them back to Sears and they replaced the 9mm thru 5mm with the new laser sockets. The 4mm was replaced with the old style socket. It seems they didn't have 4mm in the new laser socket in stock. They tested them at the store for me and all are working fine. The stock problem has been an on-going one at the S.I. store. Sometimes, I go to the Woodbridge N.J. store. They usually have a full compliment of Craftsman tools. They also have a bin of discounted Craftsman tools there. I haven't seen anything like that at our store. I wish they would add that in our store. I still haven't received my CC flyer yet. The mail has been so slow on S.I. lately, it may yet come.LOL. Regards, Jack |
| Joe | May 16th, 2006 08:43 AM Jack: Yup, ever since Mike left the store, it seems the stock isn't too good. Not sure who is doing it now. I heard there is a lady manager of the tool department (not that this is bad, but hopefully she is as customer friendly as Mike was). Mike seemed like a tough guy, but more than once, he did the right thing for me. He personally told me, "I see you in here a lot and spending money, and also you are very knowledgable about the Craftsman tool line too". When I go to NJ, I shop at the Mansfield, NJ store on Route 57 up where my sister lives. It is a Sears hardware. They have appliances there too. It's clean and well stocked, but they don't budge much with customer issues. I had to ask the manager to hold the CC sale a day because I got the flyer late. The lady blamed it on the mail, I told her that people on this board have the same problem and we are all over the country. LOL. Odd thing about those sockets---never had that problem. I've used all my sockets, since I work on all sorts of cars. As you know, GM cars are metric, while some of my older GM 70's & 80's cars (I have three Pontiac Trans Ams, and a 1984 Oldsmobile Delta 88) are a mix of SAE and metric. Anything going to/through the block or that carried over from the pre metric days is SAE, and the rest is metric. Actually, that's why in 1990 I bought my 70 piece mechanic's tool set. I remember one of the first jobs I did was a water pump on my sister's 1979 Oldsmobile Cutlass, which eventually was handed down to me. I've done so many jobs with that set, it's paid for itself many times over. Throughout the years, I've bought mostly sets on sale and bought wisely to save money and make sure I have the tools I needed. Many were bought with the 10% off Craftsman Club days as many have also done here. I bought so much at yard sales, estate sales, etc, and people gave me stuff over the years. When I have a straight raincheck or square deal, I go to Mansfield as the tax is less in NJ. When it's an involved problem, I have to call corporate and go SI. I remember Mike apologizing one time for the error at the Mansfield store and HE made things right in SI. Mike among other good people at the SI store are the reason I have written to Sears complimenting them many times. The older fellow Barry is also usually very easy-going and nice. |
| Joe | May 16th, 2006 08:45 AM Jack: Oddly enough, Colin of this board who gave me a nice old saw (I think he either got it used or it was a family member of his) lives near my sister. As I recall, his wife had him clean out the garage and it was either the scrap pile for it, or into my garage. Fortunately, the latter won out and it's sitting in my garage :). Colin: One of these days I will drop by your house and shake your hand in person as a small thank you for giving me that saw!! A true "old gold" classic. |
| Jack | May 16th, 2006 10:42 AM Hi Joe, I agree with evrything you said regarding the S.I.store. Both Mike and the other gentleman you mentioned were the glue that held that store together. One of my other observations on this store is they have an employee turnover problem, which translates into employees who do not know tools or the warranty guidelines. Here's an example of this problem. I went to Sears about a week ago for a replacement for my lawnmower. I wrote down the model # from the mower and brought it with me. The chap in the store looks at it and tells me he can't look up the blade number from the model #. He sent me to the parts department, which is outside the main store and has a separate entrance. They were able to furnish me with the part. It's hard to believe that Sears sells these items in the store but does not supply the employees with a model and parts book to simplify giving the customer the right part. Additionally, the store is open until 9:30 p.m., while the parts store is only open until 7 p.m. Over the years, I was spoiled buying Craftsman tools. Rarely did I ever have a problem with anything that had the Craftsman name on it. I ASSUMED that all was well when I purchased that socket set. Well, you know what happens when you ASSUME something. You make an ASS/out of U/and ME. Lessons Learned: Check all the tools you buy completely before putting them in your tool box for future use. |
| Joe | May 16th, 2006 12:42 PM Jack: STOP!!! Sears is very overpriced on blades. Sears mowers are made by American Yard Products (Electrolux owns them), if they have a "917" model prefix. Most Sears push mowers (I'm assuming this is what you have) are "917" prefixes. Some older ones are "131" prefixes. This was the old Rally Roper which AYP took over some years back. "131" parts are gotten through AYP dealers. I could have found that blade in 2 seconds. I've had to help Sears customers as a customer. LOL. I remember a guy couldn't get a customer the Sears parts phone # (I think the guy wanted a spark plug). This was like in 1995 as I remember. I said to the guy just go look at any box or piece of equipment on the floor. Call that # and it should be right. I mean there were about 5 ways to solve this guy's problem and the salesperson was deer in the head lights. A GOOD sales person would have just walked over to the tool counter (where I had saw you that day) and hopped on the Sears site. From there, your model # would be pulled up on the Parts Direct site. From there, the stock # or long part # for the blade would be established. If you wanted to go one further, you'd take that number and go to a Oregon Chain or Stens book and cross it over. You'd then have an OEM quality blade you could buy anywhere a lot less than Sears! :). Dollars to Danaher (LOL) you would have found the blade in stock on the shelf in the store, unless it was an older one or a weird one. Back to your blade problem.... Oregon Chain and Stens are both big suppliers to the small engine/lawn mower market. I believe they are supplying blades to AYP or Sears, especially when they are older units. I know my friend who I restore all the small engine stuff you read about here on the board buys from them and they are cheaper than Sears and the OEM's and in most cases equal quality. I did find that the Oregon air filter (Tecumseh equal is 30646) I put in my nephew's 6 hp Manco Go-Kart basically broke up. The rubber is harder than the Tecumseh and breaks up. Yea, it was made in Taiwan. LOL. I'll have to tell my friend to try Stens, maybe they have a USA made one. Stens is owned by Ariens, Oregon is a big supplier and both have swallowed up smaller parts suppliers in their industry. I never buy from middlemen, I buy from the source. This goes for classic car parts, mower parts, etc. Most of the equipment dealers in our area are high priced. In my case, I make large orders through my friend in Mississippi with his mower shop. I make a list and e-mail it to him. Both of us benefit: I save money by getting his professional discount and he gains clout with the supplier because his orders are bulked up and he gets free shipping, discounts, etc. Hope that helps. E-mail me your information and I'll dig up the blade # in the catalogs my friend sent me. |
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